Contacts
Telegram bot
The fastest way is to write to the bot @rechova_bot. You can also find your order status, tracking number, and notifications when the size you need is back in stock there. We reply every day from 8:00 to 19:00, and anything that comes in at night, we will read in the morning.
rechova@khartiia.io — if Telegram is not suitable, as well as for partners, suppliers, and corporate orders. We respond within one business day.
Khartiia Hubs
You can pick up paid orders at our hubs in Kyiv, Dnipro, Poltava, and Ivano-Frankivsk. Addresses and hours can be found on the “Where to Buy” page. You cannot purchase items on-site at the hub; only orders placed on the website can be collected.
Didn’t find an answer?
Message the bot — we reply daily from 8:00 to 19:00.